Introduction
This article explains how to handle patient arrival within the system and how to update patient details directly during the arrival process.
This feature ensures that recorded data is always up-to-date and that changes are immediately reflected in the central database. The process speeds up administration and minimizes errors before care begins.
Patient Arrival Step-by-Step
The process starts by selecting the reservation, which can be accessed from multiple interfaces within the system.
Open the Reservation To open the booking card, select the specific appointment from one of the following interfaces:
Overview calendar.
Book an appointment page.
Patient database appointments page.
Start Arrival On the opened booking card, click the Patient arrival button.
Verify Data and Manage File In the pop-up window, the system attempts to match booking details with existing patient profiles.
The system displays the accuracy of the data match.
You have the option to add a new file (carton) or attach the booking to an existing one.
Edit Data (If Necessary) If you notice a discrepancy between recorded data and actual data during arrival (e.g., incorrect mother's name or a typo):
Click on the field you wish to edit within the arrival window.
Modify the incorrect data.
The system will automatically update this information in the patient's central profile upon finalizing the process.
Finalize Process After making necessary changes and selecting the file, finalize the arrival. The patient's status changes, and any data modifications are saved.
Tips
Tip: Use the arrival window for a quick data check. If you modify data here (e.g., mother's name), you do not need to open the patient database separately; the system automatically synchronizes the change.
Tip: If you booked the appointment as a receptionist, the data match is usually 100%, making the arrival process just a few clicks.
Summary
Arrival can be initiated from the calendar or the database.
The arrival window allows for immediate editing of patient data.
Modifications made here are automatically updated in the patient database (validated status).
At the end of the process, the system links the event to the appropriate file.
FAQ
Can I edit patient data during arrival?
Can I edit patient data during arrival?
Yes, data can be edited on the arrival interface, and after saving, these changes will also appear in the patient's profile.
Where can I start the arrival process from?
Where can I start the arrival process from?
From any interface where you can open the reservation details (Booking card), such as the calendar or the patient database.
What happens if I delete or rewrite data during arrival?
What happens if I delete or rewrite data during arrival?
The system overwrites the previous data in the patient database with the new information after saving.