Introduction
This article details how to configure automatic SMS notifications for doctors within the system. This feature allows doctors to receive a single, summarized message regarding their daily schedule, including the total number of patients and the arrival time of the first patient. This setting assists doctors in preparing for their daily agenda.
Configuration Steps
To set up doctor notifications, follow these steps:
Navigate: Go to the Examination notification settings menu.
Locate Section: Scroll down to the bottom of the page to find the Doctor SMS notifications section.
Set Timing: The system allows you to select when the notification is sent. You can choose between two main options:
Send notification on the day before the examination.
Send notification on the day of the examination (e.g., at 07:00 AM).
Message Content: The SMS contains an automatically generated summary providing the following details:
The aggregated number of patients scheduled for that day (e.g., "You have 7 patients").
The arrival time of the first patient.
The name of the clinic.
Select Doctors: It is possible to filter which doctors receive notifications. In the settings, you can select specific doctors to include or exclude from the SMS distribution.
Save: Click the Save button to finalize the settings.
Important: The system sends the SMS once daily at the configured time.
Tips
Tip: It is recommended to schedule the notification for the morning of the examination day (e.g., 07:00 AM) so doctors start their day with the most up-to-date information.
Tip: Use the doctor selection filter if you wish to activate this feature only for specific specialists or departments.
Summary
The notification consists of a single aggregated SMS per day.
It includes the patient count, the time of the first appointment, and the clinic name.
Timing is customizable (day before or morning of).
Recipients can be filtered by specific doctors.
FAQ
What happens if a new booking is made after the SMS has been sent?
What happens if a new booking is made after the SMS has been sent?
Since the system sends the notification once at the scheduled time, any bookings made after that specific time will not trigger a new or updated message for that day. This should be considered when setting the notification time.
Can the SMS text be modified?
Can the SMS text be modified?
The system uses a default template that includes the patient count, first arrival time, and clinic name, and it is not possible to change it at the moment.
Does every doctor automatically receive the SMS?
Does every doctor automatically receive the SMS?
No, the settings allow for the selection of specific doctors, giving you control over who receives the notifications.