This guide explains how patients can complete the system's AI-powered medical history questionnaire during the online booking process.
The purpose of this feature is to provide the doctor with preliminary information about the patient's condition, making the visit more accurate and efficient.
The questionnaire is filled out immediately after booking and helps prepare for the face-to-face appointment with structured data.
Process of Completion
The patient follows these steps on the booking interface:
Selection of Specialty and Service: The patient selects the appropriate specialty and the desired type of examination.
Booking an Appointment: After choosing an available slot in the calendar, the patient enters their details and finalizes the booking.
Starting the Questionnaire: On the booking confirmation screen, a module titled "Get a more accurate diagnosis!" appears. To answer the questions, click the Start button.
Interactive Chat Process: The system launches an AI-based assistant that asks targeted questions regarding the patient's symptoms.
Providing Answers: The patient types their responses into the text field at the bottom of the chat interface. The system analyzes the input in real-time and asks follow-up questions based on the answers.
Completion: At the end of the process, the system summarizes the data. Once the progress bar reaches 100% and the completed status, the chat window can be closed.
Tips
Tip: Inform patients that providing detailed answers helps the doctor be better prepared for the visit.
Tip: Completing the questionnaire is not mandatory for a valid booking, but it significantly aids the diagnostic process.
Summary
The questionnaire is available on the confirmation page at the end of the online booking.
The assistant collects complaints interactively through a Q&A format.
The provided information increases the precision of the medical diagnosis.
FAQ
What happens if the patient does not fill out the questionnaire immediately?
What happens if the patient does not fill out the questionnaire immediately?
The booking remains valid; however, the doctor will have less preliminary information available before the visit.
In what language does the assistant ask questions?
In what language does the assistant ask questions?
The system adapts to the language of the booking interface used by the patient.
How long does it take to complete?
How long does it take to complete?
The length of the process depends on the complexity of the symptoms, usually taking 3-5 minutes.